Thursday, October 13, 2011

Suffering? Seriously?

On my way to the office this morning, there was a segment on the radio about the current lack of service for Blackberry clients (as of 8:20ish am Pacific Time, service has apparently been restored). And many of them were complaining that they were suffering because of the outage. SUFFERING.


No, really?

Suffering? I can see a three day outage as being a big pain and a huge inconvenience, but I don't think it's quite suffering. There are enough examples of people really suffering right now on this planet that calling a Blackberry communication outage suffering just trivializes them. We used to be able to function on a daily basis without Facebook, Twitter, email, Google and whatever else in our pockets. We used to be able to make plans by TALKING on the PHONE (which still worked on the Blackberries) and the meeting people at a predetermined time and location. We used these funky things called maps, printed on paper, to figure out where we need to go.

It was only the Blackberry network that went down, so those business folks who have been inconvenienced could probably still use their other technology (tablet, notebook, laptop, desktop (!), iPhone (because I know a number of people who use both), printer) and make do until the network got fixed.

Yes, three days is a long time to not have your Blackberry working, but it's not like it was three days without food or water. That would actually be suffering.

Yeah, I'm a bit cranky today.

Oh, and full disclosure, I'm a Blackberry user and I'm not sure that I was affected, but my Blackberry is primarily for my boss to find me, and since the phone still worked, my Blackberry was doing its job.

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