it started as random ramblings (that I'm still blaming on Heddy) about life, guiding, Pax Lodge, knitting, postcards and whatever else spewed forth from my keyboard...it hasn't changed too much, except now J is part of our life. And well, I write a lot about her and not as much (as I used to) about those other things
man, people who deal with business over the phone really need to work on their manners.
a sampling of the list of tips i'm making (mentally):
- don't dial the number of the person you're calling, then start yelling at someone in the back of your shop.
- don't dial the number, put your phone on speaker, and walk away. this causes confusion and often you end up mis-identifying the gender of the person who answers the phone.
- NEVER eat your lunch while talking to a client on the phone. it's a particularly bad idea to take a bite of your gross sandwich AFTER you hear the phone ring.
- don't put your phone receiver-side-up on your desk and yell at the person in the office across the hall about the client, instead of using the built-in HOLD feature on your phone.
- don't answer the phone with the blind assumtion that you know who it is because of call display, instead of letting your receptionist answer the phone and tell you who's calling.
i'm so tired of working in an office full of morons.
how about people who ask for you three times after you identified yourself when you picked up your phone and proceeded to say yes, you are speaking to her three times...and then they get exasperated by you and complain that they can't get through to the person they are looking for...HELLO? I answered the phone. I am the only person at this number. I told you my name...more than once...
OOOOHhh I'm grumpy.
And I still have no web bundle for web hosting our site....
EWWWW! so gross.
ReplyDeleteman, people who deal with business over the phone really need to work on their manners.
a sampling of the list of tips i'm making (mentally):
- don't dial the number of the person you're calling, then start yelling at someone in the back of your shop.
- don't dial the number, put your phone on speaker, and walk away. this causes confusion and often you end up mis-identifying the gender of the person who answers the phone.
- NEVER eat your lunch while talking to a client on the phone. it's a particularly bad idea to take a bite of your gross sandwich AFTER you hear the phone ring.
- don't put your phone receiver-side-up on your desk and yell at the person in the office across the hall about the client, instead of using the built-in HOLD feature on your phone.
- don't answer the phone with the blind assumtion that you know who it is because of call display, instead of letting your receptionist answer the phone and tell you who's calling.
i'm so tired of working in an office full of morons.
oh yeah...i know what you mean...
ReplyDeletehow about people who ask for you three times after you identified yourself when you picked up your phone and proceeded to say yes, you are speaking to her three times...and then they get exasperated by you and complain that they can't get through to the person they are looking for...HELLO? I answered the phone. I am the only person at this number. I told you my name...more than once...
OOOOHhh I'm grumpy.
And I still have no web bundle for web hosting our site....